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Documents: NYC Department of Homeless Services and Social Services Policies

Department of Homeless Services

DHS-PB-2018-15: Housing Emergency Referral Operations (HERO) Procedure
HS-14 (E) HCF-DHS REFERRAL FORM - Screening Tool for Referral from Health Care Facilities: SINGLE ADULT
DHS-PB-2018-010: Maintenance Policy Manual
DHS-PB-2018-009: Referral from Healthcare Facilities to DHS Single Adult Facilities
DHS-PB-2018-008: Code Red
DHS-PB-2018-006: Guidelines For Shelter Staff: Influenza Prevention And Control
Letter About Warrants and Confidentiality
DHS-PB-2018-004: Process For Reporting Incidents Occurring In Shelters
DHS-PB-2018-003: Substance Use and Overdose Response Policy
DHS-PB-2018-002: Guidelines for Referral of DHS clients to the Emergency Department
DHS-PB-2018-01: Safe Sleep Policy for Infants in Shelters for Families with Children
DHS-PB-2017-05: Referrals of Runaway Homeless Youth to Department of Homeless Services (DHS) Shelters
DHS-PB-2017-04: Shelter Intake Process for Asylum Seekers/Asylees and Victims of Human Trafficking
DHS-PB-2017-03: Code Blue Procedure
DHS-PB-2017-02: Domestic Violence Time-Out
DHS-PB-2017-01: Code Red
17-402: Subway System Suspension of Service
17-210:DHS Auxiliary Aids Request Procedure
17-004: NYC Department of Homeless Services Police Operations Memo - Exterior patrols at DHSPD assigned locations and increased patrol during CODE RED
17-005: NYC Department of Homeless Services Police Operations Memo - Juvenile Reports
17-03: Dress Code
16-502: Expectations for Commercial Hotel Providers Pending the Phase Out of Commercial Hotel Placements
16-501: Division of Family Services' Policy on the Placement of Level 2 and Level 3 Registered Sex Offenders
16-500: Client Responsibility Procedure for Families with Children
16-404: Locker Assignment and Client Belongings
16-403: Shelter Log Maintenance
16-402: Single Adult Permanent Housing Referral Procedure
16-400: Control and Confiscation of Contraband
16-150: CARES User Policy
16-005: Active Shooter
16-05: Agency Email Signature
16-003: Code Blue Procedure November 2015
16-001: Handling of Suspected Cases of Bacterial Pneumonia, including Legionnaires' Disease
15-502: Transgender/lntersex Clients
15-501: Family Move-Outs Following Lease Signing
15-401: Adult Move-Outs Following Lease Signing
15-240: Oxygen Use in DHS Congregate Facilities and Programs
15-212: Client Service Animal Policy
15-211: Reasonable Accommodation Procedure for Clients with Disabilities
15-210: Shelter Inspection
15-209: Code of Conduct for NYC Department of Homeless Services
15-202: Transgender/lntersex Clients
15-180: Community Advisory Board for Shelter Facilities
15-090: Open-Ended Request for Proposals for Additional Shelter Capacity
15-060: New Needs Budget Requests
15-008: DHS Operational Plan and Operating Certificate Procedure
15-007: DHS Response to Workplace Violence Following an Assault of a Staff Member
15-006: Memorandum of Understanding Approval Process
15-004: Criteria for Reporting Incidents
03·504: Involuntary Transfers

Department of Social Services

DSS-Policy Bulletin 2017-05: What is compliance?
DSS- Policy Bulletin #2017-04: Enhanced Recycling Program
DSS- Policy Bulletin #2017-03: Process for Handling Requests for Letters of Support from Community Organizations and Other Agencies