ONLINE RESOURCES by WNYLC & Empire Justice Center


Online Resource Center

Menu

Fair Hearings

FH Resources

Old FH Resources

OTDA Policy

OTDA Forms

OTDA Policy Documents

Language Resources

Language Access

ADA LEP Resources

NYC HRA Directives:

Not Logged in

Search Keywords or type in your question (min 3 char.)

Documents: NYC Department of Homeless Services and Social Services Policies

Department of Homeless Services

DHS-PB-2021-003: Pest Management Bed Bug Infestation
DHS Quarantine Overview (3/29/21)
Dept Msg #:DM2020-7326: DSNY CMS: Homeless Individuals Cleanup Procedures
DHS-83 (E) 02/08/2021 Street Homeless Solutions Joint Command Center: Overview and Best Practices Guide
DHS-PB-2020-020: Single Adult Bed Management
DHS-PB-2020-019: Medication Storage and Self-Administration (November 25, 2020)
DHS-75 (E)_AF Quarantine Letter (12/16/20)
DHS-61 (E)_SA Quarantine Letter (12/15/20)
DHS-60 (E)_FWC Quarantine Letter (12/15/20)
DHS Quarantine Overview (12.8.20)
Face Coverings in Common Space (12.1.20)
DHS-PB-2020-017 (R1): Code Blue Procedure
DHS-PB-2020-016: DHS Facility Inspection Policy
DHS-PB-2020-014: Selected Infectious Disease Investigation and Outbreak Prevention
DHS-PB-2020-008: Code Red
DHS-PB-2020-007: COVID-19 Testing for DHS Clients and Staff
DHS-PB-2020-006: Client Service Dog Policy & Procedure (April 24, 2020)
DHS-PB-2020-005: Guidelines for Site Staff: Hepatitis A Infection (March 09, 2020)
DHS-PB-2020-005: Guidelines for Site Staff: Hepatitis A Infection (March 09, 2020)
DHS-PB-2020-003: Single Point of Access (SPOA) Applications for Adult Clients (March 02, 2020)
DHS DM #2020-01: Income Savings Programs
MySavings - Income Savings Plan Program Guide
DHS-PB-2019-023: Food and Nutrition Policies for Providing Safe and Nutritious Meals in the DHS Shelter System
DHS-PB-2019-022: Code Blue Procedure
DHS-PB-2019-021: Monthly Updates for DHS and DSS Forms
DHS-PB-2019-020: Workplace Violence Prevention Program
DHS-PB-2019-019: Guidelines for Staff: Tuberculosis Control
DHS-PB-2019-017: Monthly Updates for DHS and DSS Forms
DHS-PB-2019-016: Code Red
DHS-PB-2019-015: Transgender, Non-binary, and Intersex Clients
DHS-PB-2019-014: Guidelines for Facility Staff: Medical and Critical Incident Follow-Up
DHS-PB-2019-013: Mobile Crisis Teams Referral Management
DHS-PB-2019-012: Monthly Updates for DHS and DSS Forms
DHS-PB-2019-011: Code Red
DHS-PB-2019-010: Monthly Updates for DHS and DSS Forms
DHS-PB-2019-009: Guidelines for Legionnaires’ Disease
DHS-PB-2019-008: Guidelines for Shelter Staff: Methicillin Resistant Staphylococcus Aureus (MRSA) Infection
DHS-PB-2019-007: Revised Code Blue Procedure
DHS-PB-2019-006: Substance Use and Overdose Response Policy
DHS-PB-2019-005: Invoice Review Procedure
DHS-PB-2019-04: VA GPD Attendance Documentation and Annual Financial Reporting
DHS-PB-2019-03: VA GPD Contract Monitoring
DHS-PB-2019-002: Drafting, Reviewing, Editing, Approving, and Publishing a Procedure
DHS-PB-2019-01: Introduction of the Best Practices for Hospitalized Clients
DHS-PB-2018-15: Housing Emergency Referral Operations (HERO) Procedure
HS-14 (E) HCF-DHS REFERRAL FORM - Screening Tool for Referral from Health Care Facilities: SINGLE ADULT
18-402: Safe Haven Transfer Procedure
DHS-PB-2018-013: Protocol for Brad H Class Members Entering DHS Shelters
DHS-PB-2018-012: Shelter Compliance Procedure
DHS-PB-2018-011: Shelter Inspection Policy
DHS-PB-2018-010: Maintenance Policy Manual
DHS-PB-2018-009: Referral from Healthcare Facilities to DHS Single Adult Facilities
DHS-PB-2018-008: Code Red
DHS-PB-2018-007: Guidelines For Shelter Staff: Incidence Of Scabies Among Shelter Clients
DHS-PB-2018-006: Guidelines For Shelter Staff: Influenza Prevention And Control
Letter About Warrants and Confidentiality
DHS-PB-2018-005: Guidelines for Addressing Clinical Needs and Request for Consultation from the DHS Office of the Medical Director
DHS-PB-2018-004: Process For Reporting Incidents Occurring In Shelters
DHS-PB-2018-003: Substance Use and Overdose Response Policy
DHS-PB-2018-002: Guidelines for Referral of DHS clients to the Emergency Department
DHS DM #18-02: CityFHEPS, FHEPS, and SOTA Walkthrough - Apartment Review Checklist Policy
DHS-PB-2018-01: Safe Sleep Policy for Infants in Shelters for Families with Children
DHS DM #18-01: CityFHEPS, FHEPS, and SOTA Walkthrough - Apartment Review Checklist Policy
DHS-PB-2017-06: Desk Guide to Working With Clients Who Are Deaf or Hard-of-Hearing
DHS-PB-2017-05: Referrals of Runaway Homeless Youth to Department of Homeless Services (DHS) Shelters
DHS-PB-2017-04: Shelter Intake Process for Asylum Seekers/Asylees and Victims of Human Trafficking
DHS-PB-2017-03: Code Blue Procedure
DHS-PB-2017-02: Domestic Violence Time-Out
DHS-PB-2017-01: Code Red
17-402: Subway System Suspension of Service
Procedure No. 17-400: Homeless Encampments, Hot Spots and Popups Procedure (with a 2020 "addendum")
17-210:DHS Auxiliary Aids Request Procedure
Procedure No. P-17-06: Out-of-City Travel Guidelines and Procedures for DSS-HRA-DHS Employees
17-005: NYC Department of Homeless Services Police Operations Memo - Juvenile Reports
17-004: NYC Department of Homeless Services Police Operations Memo - Exterior patrols at DHSPD assigned locations and increased patrol during CODE RED
17-03: Dress Code
16-502: Expectations for Commercial Hotel Providers Pending the Phase Out of Commercial Hotel Placements
16-501: Division of Family Services' Policy on the Placement of Level 2 and Level 3 Registered Sex Offenders
16-500: Client Responsibility Procedure for Families with Children
16-404: Locker Assignment and Client Belongings
16-403: Shelter Log Maintenance
16-402: Single Adult Permanent Housing Referral Procedure
16-400: Control and Confiscation of Contraband
16-150: CARES User Policy
16-005: Active Shooter
16-05: Agency Email Signature
16-003: Code Blue Procedure November 2015
16-001: Handling of Suspected Cases of Bacterial Pneumonia, including Legionnaires' Disease
Shelter Access Policy - Further Reinforcing Memo (1/12/16)
15-502: Transgender/lntersex Clients
15-501: Family Move-Outs Following Lease Signing
15-401: Adult Move-Outs Following Lease Signing
15-240: Oxygen Use in DHS Congregate Facilities and Programs
15-212: Client Service Animal Policy
15-211: Reasonable Accommodation Procedure for Clients with Disabilities
15-210: Shelter Inspection
15-209: Code of Conduct for NYC Department of Homeless Services
15-202: Transgender/lntersex Clients
15-180: Community Advisory Board for Shelter Facilities
15-091: Emergency Procurement Contracting Process for Additional Capacity
15-090: Open-Ended Request for Proposals for Additional Shelter Capacity
15-060: New Needs Budget Requests
15-008: DHS Operational Plan and Operating Certificate Procedure
15-007: DHS Response to Workplace Violence Following an Assault of a Staff Member
15-006: Memorandum of Understanding Approval Process
15-004: Criteria for Reporting Incidents
03·504: Involuntary Transfers

Department of Social Services

DSS-DM-2020-001: Income Savings Plan (ISP) Mass Re-Budget Notices (February 5, 2020)
DSS-Policy Bulletin 2017-05: What is compliance?
DSS- Policy Bulletin #2017-04: Enhanced Recycling Program
DSS- Policy Bulletin #2017-03: Process for Handling Requests for Letters of Support from Community Organizations and Other Agencies