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Documents: Department of Homeless Services

DHS-83 (E) 02/08/2021 Street Homeless Solutions Joint Command Center: Overview and Best Practices Guide

This guide serves as a training tool, reference guide, and job aid for Joint Command Center (JCC) Crisis Coordinators and Community Assistants. The first section describes the history of the JCC, its structure, the roles and responsibilities of its staff, and some of its primary operations. In short, it is an overview of what the JCC does as a part of the NYC Department of Homeless Services (DHS, or Agency).



Created: 3/1/2021