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The NYC Department of Homeless Services (DHS) requires that all family members be present every night at their assigned shelter. The family must sign the signature roster daily to make sure all family members are onsite at the shelter. If any family members are not present and do not have an approved pass that allows them to be absent (for example, for a funeral, work, or a hospitalization), then the family is marked as absent on the signature roster.
During the COVID -19 pandemic, families absent for four (4) days or 96 hours without an approved reason were logged out of their shelter placement. They needed to return to the intake center (PATH for families with children or AFIC for adult families) to reapply for shelter and receive another placement.
Starting Monday, January 17th, 2023, DHS is going back to the log out rule from before COVID. If a family is absent from their unit for two (2) days or 48 hours without an approved reason, DHS will log them out of their shelter placement. They must return to the appropriate intake center to reapply for shelter and receive another placement.
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