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Attached Document:
dhs_client_complaints_management__002_.pdf
Documents: Department of Homeless Services
DHS-PB-2022-014: DHS Client Complaints Management (October 31, 2022)
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This procedure outlines the processes and protocols staff must follow when responding to a complaint made by, or on behalf of, a Department of Homeless Services (DHS) client who is staying at a DHS shelter or other facility or is experiencing unsheltered homelessness.
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Created: 11/17/2022
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