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Attached Document:
dhs-pb-2024-013_jcc_facility_placement_process.pdf
Documents: Department of Homeless Services
DHS-PB-2024-013: JOINT COMMAND CENTER’S FACILITY PLACEMENT PROCESS (September 24, 2024)
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The Joint Command Center (JCC) is a unit within the New York City Department of Homeless Services’ (“DHS”) Street Homeless Solutions (“SHS”) and coordinates with Outreach Teams that are tasked with safely engaging individuals experiencing unsheltered homelessness. When Outreach teams engage with individuals experiencing street homelessness (“clients”), they ask them a series of questions to make a recommendation for an appropriate facility placement (safe haven, drop-in center, stabilization bed, or shelter). Outreach teams then contact JCC staff to confirm the requested placement.
The purpose of this procedure is to standardize the JCC placement process by providing instructions to JCC staff on how to respond to requests for placement. This standardization ensures that clients receive a placement suited to their needs and individual situation.
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Created: 10/11/2024
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