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SPOA ("Single Point of Access") is designed to link New Yorkers who have a severe mental illness but who are not currently receiving mental health care with the appropriate level of services. Through a Memorandum of Understanding between the New York City Department of Health and Mental Hygiene (DOHMH) and the Department of Homeless Services (DHS), DHS and provider staff ("Staff") can submit SPOA referrals without client consent for clients who demonstrate a clear need for services.
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