Social Security Administration
|LARC Home Page||
The Social Security
Administration (SSA) is committed to providing fair and equitable
World Class Service, regardless of an individual’s inability to
communicate effectively in English.
SSA provides SSI and SSD benefits to limited English proficiently (LEP) individuals. The commitment to ensure meaningful access is described in the resources below.
The SSA policy is “to ensure access to the programs we administer to all of the American public by clarifying and distributing our LEP policy and procedures to make public contact employees and the public aware of our service delivery guidelines.”
The SSA Plan for Providing Access to Benefits and Services for Persons with Limited English Proficiency (LEP) describes how meaningful access is required for LEP individuals. The four factors SSA considers when determining what constitutes reasonable steps to ensure meaningful access to LEP individuals are the:
Pursuant to this policy “Social Security will provide an interpreter free of charge, to any individual requesting language assistance or, when it is evident that such assistance is necessary to ensure that the individual is not disadvantaged,” and will not require individuals needing language assistance to provide their own interpreters.
|Frequently Asked Questions|
|Executive Order 13166|
|DOJ LEP Guidance|
|Federal Agency Guidance|
|Food Stamp Program|
|Health Care Services|
|Legal Services and Attorneys|
|Other Group Data|
|Resources and Training|
|Language Access Guides|
|Language Access Training|
|Model LEP Plans|
|New York Resources|
Last Updated: September 21, 2009 ● Empire Justice Center © 2008