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Social Security Administration

LARC Home Page The Social Security Administration (SSA) is committed to providing fair and equitable World Class Service, regardless of an individual’s inability to communicate effectively in English.

SSA provides SSI and SSD benefits to limited English proficiently (LEP) individuals. The commitment to ensure meaningful access is described in the resources below.

Social Security Administration LEP Policy                               

The SSA policy is “to ensure access to the programs we administer to all of the American public by clarifying and distributing our LEP policy and procedures to make public contact employees and the public aware of our service delivery guidelines.”

The SSA Plan for Providing Access to Benefits and Services for Persons with Limited English Proficiency (LEP) describes how meaningful access is required for LEP individuals. The four factors SSA considers when determining what constitutes reasonable steps to ensure meaningful access to LEP individuals are the:

  • number or proportion of LEP persons in the eligible service population;
  • frequency with which LEP individuals come into contact with the program;
  • importance of the service provided by the program; and
  • resources available to the recipient.

Pursuant to this policy “Social Security will provide an interpreter free of charge, to any individual requesting language assistance or, when it is evident that such assistance is necessary to ensure that the individual is not disadvantaged,” and will not require individuals needing language assistance to provide their own interpreters.

Social Security Resources                                                             

Frequently Asked Questions
Federal LEP
Title VI
Executive Order 13166
DOJ LEP Guidance
Federal Agency Guidance
LEP Topics
Court Access
Domestic Violence
Employment /Unemployment
Food Stamp Program
Health Care Services
Law Enforcement
Legal Services and Attorneys
Public Housing
Social Security
LEP Statistics
Census Data
Other Group Data
Resources and Training
Language Access Guides
Language Access Training
Model LEP Plans
New York Resources

Last Updated: September 21, 2009 ● Empire Justice Center © 2008