(This Policy Bulletin Replaces PB #22-89-OPE)
The purpose of this policy bulletin is to inform Family Independence Administration (FIA) staff that Benefits Access Centers (BAC) and Supplemental Nutrition Assistance Program (SNAP) Centers are now able to assist applicants/participants with the IDNYC identity verification and proof of residency requirement for individuals without photo ID who have an active Welfare Management System (WMS) case. This policy bulletin provides instructions to Customer Service Information Center (CSIC) staff at BACs and SNAP Centers on how to verify an applicant/participantant's identity for the purposes of IDNYC eligibility.
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