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The purpose of this policy bulletin is to inform all Job Center and Non Cash Assistance Food Stamp (NCA FS) Center staff of the Mayor’s Office of Operations development of the "I Speak" card (HRA-101).
The "I Speak" card is a business-size card designed to help Limited English Proficient (LEP) applicants/participants receive services in their preferred spoken language; to identify the client as LEP; and to notify HRA frontline staff that the applicant/participant requires language assistance services.
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