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PB Home  Back to Documents: 2009 Policy Bulletins    
Attached Document:

Documents: 2009 Policy Bulletins

#09-76-SYS: The Interactive Voice Response System (IVRS)
(This Policy Bulletin Replaces PB #09-69-SYS)

Revision to the Previous Policy Bulletin:
The Automated Telephone Recertification (W-908E) form has been revised to include language informing participants that they if they choose to recertify using the Interactive Voice Response System IVRS), they must do so at least two business days before their regular scheduled recertification appointment.



Created: 7/23/2009