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Since the mid 1980's, the Department has conducted audits of the PSA programs administered by the local social services districts to determine compliance with applicable standards and to evaluate service delivery performance. As indicated by the attached chart, the PSA audits have contributed to a significant improvement in service delivery to PSA clients. In 94 LCM-136 you were informed of the Department's plans to continue the PSA audits and the changes that were being made to the audit procedure to make it more responsive to the needs of the local social services districts. The purpose of this memorandum is to update you on these changes.
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