This is to remind districts that Food Stamp policy requires that the in-office interview requirement be waived at the request of an applicant household if any of the following conditions are met:
1) The household is unable to appoint an authorized representative, and has no adult household member able to come to the office because all members are elderly or disabled. For elderly or disabled definition see FSSB, section V-A-6 all.
2) On a case-by-case basis, for any household unable to appoint an authorized representative, and has no adult household member able to get to the office because of:
o transportation difficulties; or o hardship conditions such as but not limited to, residing in a rural or remote area, illness, care of a household member, prolonged severe weather, or work or training hours which preclude in-office interviews.
NOTE: If the social services district determines that transportation difficulty or a hardship exists and waives the in-office interview, the decision must be documented in the case record.
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