(This Policy Directive Obsoletes PD #99-07R(4), PD #02-03-ELI, PB #02-69-ELI,PB #03-02-ELI, and PB #04-43-ELI)
At application, social service agencies are required to assess a reported emergency situation. If an immediate need is identified it must be addressed, and, whenever possible, resolved on the day of application. There will be emergency situations (e.g., eviction) that cannot be fully resolved on the day of application, but, if possible, must be resolved in time to prevent the impending emergency from occurring. The Agency is further required to provide the applicant with a notice indicating whether or not assistance to meet the immediate need will be provided.