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Documents: 2008 Policy Directives

#08-42-ELI: Food Stamp Telephone Recertification Initiative
(This Policy Directive Replaces PB #07-144-ELI)
All NCA FS households must be interviewed to recertify their eligibility for continued Food Stamp (FS) benefits. The strongly preferred method of conducting the interview is by telephone. The lone exception to telephone interviews is made for those households that specifically request an in-office interview.


Created: 2/18/2009