(This Policy Bulletin Replaces PB #07-140-SYS)
This policy bulletin is being revised to:
• Add information on how to handle Bureau of Eligibility Verification (BEV) appointments when MAPPER is unavailable.
• Add an updated version of the SPOC HRA Help Desk Information Directory (Attachment A).
• Remove the FIA/MIS Model Center Applications Troubleshooting Guide (Attachment B).