Online Resource Center


Fair Hearings
OTDA Policy
Language Resources
  NYC HRA Directives:  Not Logged in     
Search Keywords or type in your question (min 3 char.)
PB Home  Back to Documents: 2008 Policy Directives    
Attached Document:

Documents: 2008 Policy Directives

#08-37-OPE: Revisions To Voice Mail Protocol
(This Policy Directive Replaces PD #05-05-OPE)

This policy directive has been revised to:

• expand on instructions regarding the set up of voice mail greetings;
• advise staff members that they are to utilize the newly created Voice Mail Protocol Desk Guide (W-171F) when creating answering machine greetings;
• inform staff that they must reset their voice mail passcodes to the universal number prior to a permanent leave; and
• inform staff that the Voice Mail liaison is responsible for contacting the Furniture and Procurement unit to reset the voice mail passcodes as needed.


Created: 10/15/2008