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The purpose of this policy bulletin is to remind Job Center staff that they must contact the Office of Systems Operations (OSO) Help Desk at (718) 510-0600 for assistance if they run out of appointment slots for scheduling Bureau of Eligibility Verification (BEV) appointments. The calls should be made before 4:00 PM (the OSO Help Desk is available until 5:30 PM) to ensure that appointment slots can be added before the end of the business day.
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