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Attached Document:
pb-2024-022-ope.pdf
Documents: 2024 Policy Bulletins
#24-22-OPE: CHANGE TO THE SCHEDULING OF AN OFFICE OF CHILD SUPPORT SERVICES (OCSS) REFERRAL FOR CASH ASSISTANCE (CA) APPLICANTS (May 15, 2024)
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(This Policy Bulletin Replaces PB #23-39-OPE)
The purpose of this policy bulletin is to advise all Benefits Access Center staff that the initial referral to OCSS for an applicant will be scheduled at least twenty (20) calendar days from the date of the FIA application/recertification interview. Effective immediately, all initial referrals (new and undercare cases) to OCSS from FIA will be scheduled as an in-person appointment with the exception of homebound applicants. Homebound applicants will receive an appointment notice for a telephone appointment with OCSS and must contact the Borough Office if they need to reschedule the appointment.
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Created: 6/18/2024
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