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(This Policy Bulletin replaces PB #10-43-OPE)
The purpose of this policy bulletin is to inform all Benefits Access Center (BAC) and HIV/AIDS Service Administration (HASA) staff that HRA may provide emergency assistance to individuals to pay arrears from a Public Utility Company (PUC) other than Con Edison, National Grid, or PSE&G, to prevent a utility turn-off, or to reinstate utilities already turned off, provided that the Benefits Opportunity Specialist (BOS)/Worker confirms that PUC status was designated by the New York State Public Service Commission (PSC).
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