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Attached Document:
pb__22-39-eli.pdf
Documents: 2022 Policy Bulletins
#22-39-ELI: Cash Assistance (CA) Application and Recertification Process in the Paperless Office System (POS)/Introduction of A New Voicemail Script
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(This Policy Bulletin Replaces PB #20-64-ELI)
This policy bulletin is being revised to introduce a new voicemail script to be left after each (1st or 2nd) failed eligibility interview attempt by staff who conduct interviews and are working in the center or remotely.
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Created: 9/16/2022
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