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(Replaces CD #20-15)
The purpose of this memorandum is to discuss changes to the application and recertification submission process for individuals who are unable to use ACCESS HRA or come into one of the open Job Centers. The process will be handled through Job Center #90 during the COVID-19 Emergency through August 31, 2020. Applicants and participants who contact the Office of Constituent Services (OCS) requesting assistance in submitting an application or recertification will be informed that they have the following options to submit an application or recertification:
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