The purpose of this bulletin is to remind Job Center and Non-Public Assistance (NPA) Food Stamp (FS) Office staff of FS policy regarding authorized representatives and in-office interviews for FS households.
COMMENTS: This directive reiterates that a household may appoint an authorized representative for FS, but is not required to do so. The bulletin also explains that: an in-office interview MUST be waived for any HH in which all adult members are elderly or disabled and they request a waiver. The in-person interview also must be waived when requested for any HH with hardship, which includes but is not limited to: illness, travel difficulties, care of a household member, hardship caused by residency in a rural area, prolonged severe weather, or work or training hours which prevent the household from participating in an in-office interview." "When the in-office interview is waived, interviews must be conducted by telephone (NPA FS Offices) or scheduled home visits (Job Centers)." This directive reiterates that a household may appoint an authorized representative for FS, but is not required to do so. The bulletin also explains that: an in-office interview MUST be waived for any HH in which all adult members are elderly or disabled and they request a waiver.
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