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Attached Document:
procedure_for_servicing_applicants-participants_who_are_limited_english_proficient__lep___deaf_or_hard-of-hearing__2019-09-irea_.pdf


Documents: Bureau of Fraud Materials

2019-09-IREA:   Procedure for Servicing Applicants/Participants Who Are Limited English Proficient (LEP), Deaf or Hard-Of-Hearing (September 13, 2019)

(This procedure obsoletes 2014-24-IREA)

This procedure is intended for all IREA investigators and other staff who work with applicants and participants. The procedure sets the IREA guidelines for providing language access services to members of the public, individuals being investigated for fraud, and HRA applicants and participants who are Limited English Proficient (LEP).

 

 

Created: 10/16/2019