(This Policy Directive Replaces PD #01-03)
This policy directive has been revised to include the following:
• preapproval edit for Special Grant Code 41 (Utility Grant to Prevent Turnoff or Restore Utility Services [Mismanagement])
• homebound process for utility emergencies
• revised Repayment Agreement (W-147X)
• revised Utility Arrears/Emergency Heating (M-858m) form
• process for recording information about heating arrears
• new section regarding non-receipt of approved HEAP benefit
• new fax number for HEAP Central
• removal of references to the Daily and Cumulative HEAP Evaluation Control Logs (M-858jj/M-858kk).
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