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(This Policy Directive Replaces PD #12-16-ELI)
The FIA Mailer and Match Action Program (MMAP) processes certain case actions on behalf of citywide Non-Cash Assistance Supplemental Nutrition Assistance Program (NCA SNAP) Centers. MMAP processes NCA SNAP case actions as a result of the periodic reporting process, computer matches, worklists, and mass re-budgeting reports. The instructions in this policy directive are for MMAP staff and are informational for all others.
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