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The purpose of this bulletin is to inform Disability Services Program (DSP) staff of revisions and enhancements to Human Resources Administration (HRA) policy regarding the provision of Reasonable Accommodations (RA). HRA has expanded the list of available RAs and as of January 21, 2016 changes to electronic systems, including New York City Way Accountability and You (NYCWAY) will be introduced to ensure the necessary RAs are consistently provided to clients throughout the agency.
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