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The purpose of this policy bulletin is to inform all FIA staff of a system error that affected the NYC HRA Mobile Document Upload application.
Between 7:00pm March 10, 2017 through 5:00pm March 13, 2017, there were intermittent issues that prevented documents submitted via the Mobile Document Upload to transfer to HRA for indexing. These documents were not saved and must now be resubmitted by the applicant/participant.
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