(This Policy Directive Replaces PD #12-29-ELI)
At application, social service agencies are required to assess a reported emergency situation. If an immediate need is identified, it must be addressed and, whenever possible, resolved the same day. Emergency situations (e.g., eviction) that cannot be fully resolved on the day of application must, if possible, be resolved in time to prevent the impending emergency from occurring. This Directive makes changes to the policy and forms.