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Attached Document:

Documents: 2016 Policy Directives

#16-19-SYS: Electronic Benefit Transfer (EBT) System

(This Policy Directive replaces PD #14-25-SYS)

The policy directive is being revised to:
- Include a change to the CBIC (Common Benefit Identification Card) system processing to insure that before any Same Day Issuance (SDI) benefit is processed an EBT card must be issued before a payee is assigned to the case.
- Update the EBT Services address from 180 Water St. 19th Floor New York, NY 10038 to 4 World Trade Center, 150 Greenwich St. 36th Floor, New York, NY 10007.
- Include a reference about making a CBIC referral through the Self-Service KIOSK.
- Update the EBT Services address in the Pin Pad Password Request (EBT-53) Form and the Administrative Terminal Password Request Electronic Benefits Transfer (EBT) Services (EBT-56) Form to the same above address.



Created: 11/15/2016