The purpose of this policy bulletin is to inform all Job Center staff of the Random Moment Study (RMS). This policy bulletin is informational for all other staff.
RMS was implemented in New York City on January 2, 1992. RMS is a telephone survey conducted by the New York State (NYS) Office of Temporary and Disability Assistance (OTDA) to identify the case activity in which frontline staff and eligibility staff is engaged in at that moment in time. RMS is an efficient way for OTDA to allocate administrative costs to the appropriate assistance programs. The collected data is used to determine federal/state reimbursements for performing specific case-related activities across multiple programs, such as Emergency Assistance to Families (EAF), Family Assistance (FA), Medical Assistance (MA), Supplemental Nutrition Assistance Program (SNAP), Safety Net (SN), Emergency Assistance to Adults (EAA), etc.