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(This Policy Bulletin Replaces PB #15-102-OPE)
The policy bulletin is being revised to:
- Clarify the timeframe within the certification period that a participant can submit a recertification application and complete their recertification interview.
- Add a note that a same-day in-Center recertification interview must be given to any participant at an NCA SNAP Center who requests one, if they are in the last two months of their certification period and have submitted a recertification application.
- Provide further instruction that when a participant returns an NCA Recert PC (RB) ticket after submitting a recertification application at a PC Bank at an On Demand site, staff must remind the individual that they can call 718-SNAP-NOW (718-762-7669) to complete an On Demand interview, as an alternative to waiting for and attending the same day in-Center interview.
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