Online Resource Center


Fair Hearings
OTDA Policy
Language Resources
  NYC HRA Directives:  Not Logged in     
Search Keywords or type in your question (min 3 char.)
PB Home  Back to Documents: 2016 Policy Bulletins    
Attached Document:

Documents: 2016 Policy Bulletins

#16-18-OPE: Expansion of and Revisions to Self-Service Initiatives  for Check-In and Document Return

(Obsoletes PB#15-73-OPE)  

This policy bulletin is being revised to:
-Announce the expansion of the Self-Service Check-In initiative to the East River Job Center (#37), Queens Job Center (#53), Queens SNAP Center (S53), and Queens Family Services Call Center (FSCC) Satellite (#17);
-Inform staff about changes made to existing Self-Service CheckIn station (kiosk) screens;   
-Introduce new kiosk screens; and
-Replace references to the "I Speak" Card for Limited English Proficient Applicant/Participant (MLF) (FIA-1043) form with the You Have a Right to Free Interpretation Services (HRA-125) form.


Note: PB 16-18-OPE has been replaced by PB 18-78-OPE



Created: 3/14/2016
Updated: 1/29/2019