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The purpose of this policy bulletin is to introduce the new Centralized Packet Review Unit (CPRU) Outreach Letter (FHA-3). When an applicant/participant requests a fair hearing, the Office of Temporary and Disability Assistance (OTDA)/Office of Administrative Hearings (OAH) sends notification of the request to the HRA Fair Hearing Administration (FHA). Within FHA, these requests are initially forwarded to CPRU to try and resolve the issue prior to scheduling of the fair hearing by OAH.
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