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This policy bulletin is to inform Non Cash Assistance Supplemental Nutrition Assistance Program (NCA SNAP) Center staff that the latest version of the Paperless Office System (POS) migrated to production on December 21, 2015. Descriptions of the changes can be found in SNAP POS Release Notes Version 9.3.1 (Attachment A), Desk Guide: Robocall Report in POS Management Console, Attachment B, and SNAP IVRS On-Demand Desk Guide, Attachment C.
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