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Documents: 2015 Policy Bulletins

#15-109-OPE: Duty to Assist Applicants/Participants

The purpose of this policy bulletin is to inform Job Center and Non-Cash Assistance (NCA) Supplemental Nutrition Assistance Program (SNAP) Center staff of their duty to assist applicants/participants at application, recertification, or at any point of contact with obtaining documentation/verification documents, whenever possible. This can be done through a search of available databases or via collateral contact. This policy bulletin is informational for all other staff.



Created: 1/7/2016
Updated: 1/7/2016