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Documents: HRA's WeCARE Materials

WeCARE Procedure: Outreach, Conciliation and Fair Hearing (dated 4/29/09 but still current)
"Wellness, Comprehensive Assessment, Rehabilitation and Employment (WeCARE) vendors provide services to maximize compliance for their clients who are required to attend and cooperate with scheduled appointments and activities. Escalating outreach is one of several services provided by the vendor to address barriers, minimize obstacles and encourage participation. Clients who do not respond to these efforts and fail to report to or comply with appointments or activities have an opportunity to avoid sanctions for non-compliance through Conciliation and/or a Notice of Intent (NOI) Conference at his/her Job Center. Both Conciliation and NOI Conference meetings provide the client with an opportunity to discuss, present evidence and possibly resolve the infraction. If a client disagrees with an HRA Conciliation and/or NOI Conference outcome s/he may request a Fair Hearing."


Created: 1/31/2012
Updated: 1/31/2012