(This Policy Bulletin Replaces CD #11-16)
The purpose of the policy bulletin is to advise staff that the self service line for budget letters is now citywide for participants with an active Cash Assistance (CA) or Food Stamp (FS) case. This process is not available for Medicaid (MA) only cases. Additionally, The FIA- 1034 [E-S] has been revised to include the current information the participant must enter in the IVRS to request a budget letter.
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