(This Policy Bulletin Replaces PB #11-30-SYS)
The purpose of this policy bulletin is to provide staff at Job Centers and NCA FS Centers a general description of the SOLQ system. Detailed information is outlined in the SOLQ Reference Guide (Attachment A), the SOLQ Inquiry Screen Reason Choice Definitions Desk Aid (Attachment B) and (Attachment C). The FIA-1040 (E) is used to make a referral to the SOLQ Liaison to initiate a SOLQ query and indicate the results of the SOLQ query.
The SOLQ system allows authorized staff to:
• conduct real time inquiries with the Social Security Administration's (SSA) databases;
• obtain authoritative data on an individual's Social Security Retirement, Social Security Disability (SSD), Supplemental Security Income (SSI), and Medicare Parts A and B benefits; and
• validate a person's Social Security Number (SSN).
In addition, SOLQ provides detailed information that can be used in determining an applicant's eligibility for Cash Assistance (CA)/Medicaid (MA)/Food Stamps (FS), or for verifying a participant's continuing eligibility during recertification for CA/MA/FS and PB #07-107-OPE).