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PB Home  Back to Documents: 2011 Policy Bulletins    
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Documents: 2011 Policy Bulletins

#11-46-OPE: Revisions To The Model Center Desk Guide (W-205MM)
(This policy bulletin replaces PB #07-03-OPE)
The purpose of this policy bulletin is to inform staff that the Model Center Desk Guide (W-205MM) has been revised as follows:
• The name of the form has changed from MONIQ Desk Guide to Model Center Desk Guide.
• The form has been reformatted and the logo has been updated.
• Queues have been updated within each section.
• Two new service area sections have been added to the desk guide: Enrollment Agency and NCA Customer Service.


Created: 6/4/2011