The purpose of this policy bulletin is to inform all Job Center and Non Cash Assistance (NCA) Food Stamp (FS) Center staff that on March 28, 2011, a second Home Energy Assistance Program (HEAP) emergency benefit was made available to eligible households. To be eligible for the second emergency HEAP benefit, households must be in a documented heat or heat-related emergency situation and meet all HEAP criteria. Households must have received and exhausted their regular HEAP and first emergency HEAP benefits, and have a subsequent heating or heat-related shutoff notice, a quarter-tank or less of heating fuel, or no heating fuel.
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