The purpose of this policy bulletin is to provide staff at Job Centers and Non Cash Assistance Food Stamp (NCA FS) Centers a general description of the SOLQ system. Detailed information is outlined in the SOLQ Reference Guide (Attachment A) and the Desk Aid SOLQ Inquiry Screen Reason Choice Definitions (Attachment B).
The SOLQ system allows authorized staff to:
• conduct real time inquiries with the Social Security Administration (SSA)'s databases;
• obtain authoritative data on an individual's Social Security Retirement, Social Security Disability, Supplemental Security Income (SSI), and Medicare Parts A and B benefits; and
• validate a person's Social Security number (SSN).