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Documents: 2011 Policy Directives

#11-04-OPE: Landlord Ombudsman Services Unit (LOSU)
(This Policy Directive replaces PD #07-07-OPE)
This policy directive is being revised to reflect the following changes:
• Introduction of the new LOSU Corrective Measures Initiated (FIA-1010) form.
• Introduction of the new Landlord Ombudsman Services Unit Daily Case Assignment Report (FIA-1010a) form.
• Introduction of the new LOSU-Daily Check Replacement List FIA-1010b) form.
• LOSU Supervisor responsibilities


Created: 3/8/2011