(This Policy Directive replaces PD #07-07-OPE) This policy directive is being revised to reflect the following changes: • Introduction of the new LOSU Corrective Measures Initiated (FIA-1010) form. • Introduction of the new Landlord Ombudsman Services Unit Daily Case Assignment Report (FIA-1010a) form. • Introduction of the new LOSU-Daily Check Replacement List FIA-1010b) form. • LOSU Supervisor responsibilities
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