(This Policy Directive Replaces PD #09-44-ELI) This Policy Directive has been revised to include the following: • The 2010–2011 Home Energy Assistance Program (HEAP) season opening date of November 1, 2010, has been added. • The HEAP telephone numbers for Job Centers, Vendors, and Conference Line have been updated. • The list of HEAP offices (Attachment A) has been updated to reflect the current locations of the HEAP offices.
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