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Documents: 2010 Policy Directives

#10-19-OPE: Process For Returned Mail
(This Policy Directive Replaces PD #00-24RR and PB #01-12)

Staff in each location must follow the same instructions when handling returned mail to ensure that every possible step is taken so that applicants/participants receive all correspondence from the Family Independence Administration (FIA).


Created: 8/19/2010