(This Policy Directive Replaces PD #06-04-ELI) This policy directive has been revised to include the following: • Three categories of individuals protected under the ADA; • Expanded definitions of qualified and physically disabled persons; • Categories and circumstances not covered under the ADA; • Accommodation for applicants/participants with physical and mental disabilities when scheduling appointments and conducting interviews; • The rights under the ADA, including voluntary disclosure, of applicants/participants with physical and mental disabilities and the responsibility of the JOS/Worker to assist them; • Information for the JOS/Worker regarding the determination of whether a temporary impairment is a disability; • Work requirements under the ADA; • Additional information related to the applicant/participant’s disability that the JOS/Worker must enter in the case record and Employability Plan (EP); • Information for the JOS/Worker on maintaining the confidentiality regarding the nature of the applicant/participant’s disability; • Good cause for noncompliance with eligibility requirements; • The requirement that grievances (i.e., written complaints) be signed by the applicant/participant or authorized representative; • The specific Receptionists at Job Centers and NPA FS Offices; • Model Center and Paperless Office System (POS) implications.
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