Effective October 2, 1995, the New York City Human Resources Administration (HRA) Office of Employment Services (OES) expanded the types of clients who are called in for OES Intake interviews to include those who are temporarily unemployable. In the past, interviews were conducted only for Home Relief (HR) clients who were coded employable in the Welfare Management System (WMS). Those clients who are temporarily unemployable must now document their continuing unemployability to qualify for HR benefits.
Those clients who fail to report to the interview or otherwise cooperate with the Office of Employment Services will have their cases closed because they violated the requirement that they document their employability status and continuing eligibility for assistance. There is no provision for conciliation in these cases; therefore, the client will immediately receive a Notice of Intent to discontinue Public Assistance, Food Stamps, and/or Medicaid.
Since employment Notices of Intent may be generated by either the Office of Employment Services or the Income Support Centers, it is important to ascertain which agency sent the notice. There are three ways to identify the issuing agency:
(1) If the notice is from the Bureau of Employment Services (BES) and is so labeled in the upper-right corner, NOES should appear in the agency field, with the IS Center number in the secondary agency if available. If the notice is from the IS Center, it will simply indicate the center number in the upper right corner, in which case the IS Center number should appear in the agency field.
(2) If the upper-right corner of the notice indicates:
PGM - Code: 6 = OES
PGM - Code: 2 = IS Center
(3) If in the text of the notice, it indicates the location of the conference is at:
109 East 16th Street, Room 400A = OES
Center address = IS Center
Obviously, when reviewing correspondence with the notice attached or if a walk-in client brings the notice, it will be easy to distinguish the source of the notice and, therefore, the proper agency to notify. However, telephone intake staff should make every effort to question the appellants on the telephone as to whether or not they recall the address of the conference or if they can refer to the notice and identify either the program code or whether the notice was issued by BES.
|
