The New York City Human Resources Administration's Family Independence Administration has underway an initiative to close all "free-standing" Employment Support Offices (BEGIN) and to integrate employment activities within the individual Job/Income Support Centers. Certain centers such as Richmond (ISC 99), Bushwick (ISC 66), and Greenwood (ISC 85) are already generating their own notices for employment-related issues, as outlined in Office of Administrative Hearings (OAH) Transmittals 99-08 and 99-22.
However, there continues to be some confusion in certain situations when it is unclear whether the issue should be set up against the NBEG agency or the NOES agency. Since it is the eventual aim for the NBEG and the NOES agencies to merge functions on employment-related issues, until further notice, when it is unclear as to whether the notice was issued by the NBEG or the NOES agency, a process has been established similar to the "NIM" process currently in use for ADC/HR cases.
When it is unclear which agency generated the notice for employment-related issues, Communications Intake staff should reference both NBEG and NOES, by entering them in the first and second agency fields. The Income Support Center, if known, should be entered in the third agency field. When the 1891 is forwarded to HRA, the use of the dual agencies, NBEG/NOES (for the category ADC), or NOES/NBEG (for the category HR) in the first and second agency fields will alert HRA staff that it is necessary to forward to this office additional information identifying the responsible agency. Upon receipt of identifying information from HRA, the request will be updated with the correct agency.
When processing requests pursuant to notices generated by either OES, NBEG or the "unknown" dual designation of NOES/NBEG or NBEG/NOES, non-employment issues CANNOT be included with the employment-related issues but should be processed as a separate request.
|
