A letter and survey are currently being sent out to a sample of NYC and Upstate appellants who recently withdrew or defaulted their fair hearing. Initially, the survey is being sent to approximately 6,000 appellants, as a pilot.
The survey will be used to collect data as to why appellants do not appear for their fair hearings, and will be useful in assessing the results of prehearing conferencing. This data will allow us to better serve those who use the fair hearing process.
Appellants are being asked to return the survey in a pre-addressed, postage paid envelope.
|