Effective May 10, 1999, the New York City Human Resources Administration (HRA) has commenced a pilot project at Center 99 entitled Mandatory Dispute Resolution (MDR).
The MDR is designed to identify clients who have made a request for hearing and notify them to appear at the agency prior to the hearing to discuss the requested issues.
All MDR files (Issued, Withdrawn and Defaulted) will be kept separately from all other files for easy retrieval.
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