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Posted by: Lucy Freeman - 7/16/2019
Job Expires: 7/31/2019
Temporary Paralegal Casehandler

Who Are We?

The Urban Justice Center Mental Health Project is a team of attorneys, social workers, and advocates dedicated to disrupting and dismantling the cycle of hospitalization, homelessness, and incarceration that traps low-income New Yorkers with serious mental health concerns. We intervene at all parts of this cycle:  we work to secure financial and medical benefits to prevent homelessness and hospitalization; we provide peer advocacy and social work support to empower clients in the community; we collaborate on impact litigation; we ensure proper discharge planning occurs prior to release from jail and psychiatric hospitals; and we host community workshops to educate people about their rights and how to advocate for themselves and their peers.

Job Summary & Qualifications

MHP is a partner organization of the Independent Consumer Advocacy Network (ICAN), the New York State Ombudsprogram for people with Medicaid who need behavioral health care or long term care services. MHP answers calls from the ICAN hotline to provide education, navigational assistance, and advocacy to people throughout the State who are enrolled in Health and Recovery Plans (HARPs), a special type of Medicaid managed care plan that provides extra benefits to achieve recovery for adults with significant behavioral health needs.  We also conduct community outreach and presentations throughout the five boroughs for Medicaid members, caregivers, providers, and other advocates.  This is a temporary position with an end date of April 30, 2020.  MHP seeks a candidate with the following qualifications:

  • Bachelor's degree OR at least 5 years of related experience in a similar field;
  • Excellent telephone and e-mail communication skills;
  • Ability to give interactive presentations to large groups of people;
  • Ability to maintain confidentiality and to work with people living with mental health concerns; 
  • Meticulous attention to detail and organization;
  • Ability to work independently and to manage a high client load;
  • Ability to efficiently prioritize tasks, to meet deadlines, and to be flexible; 
  • Ability to learn and utilize electronic databases to maintain detailed client records; 
  • Demonstrated commitment to social justice and anti-oppression work; and
  • Proficiency in Spanish or another foreign language is preferred, but not required.


  • Answering and documenting calls routed to MHP from the ICAN hotline; 
  • Maintaining client records in physical files and electronic databases;
  • Providing information and navigational assistance to HARP participants and caregivers;
  • Conducting extensive community outreach and giving presentations throughout the five boroughs; and
  • Identifying trends and issues affecting HARP participants.


Salary is based on qualifications and experience. UJC provides excellent benefits including paid time off and health insurance.

How to Apply:

To apply, please send a cover letter and resume to Rachel Gerson via email: Please write "Paralegal Casehandler Position"in the email subject line. Applications will be reviewed on a rolling basis. Priority will be given to applications received by July 17, 2019.  Due to high volume, we are unable to respond to all applicants. We will contact only those candidates selected for further consideration.

The Urban Justice Center is an equal opportunity employer and encourages applications from all qualified individuals including veterans, women, people of color, persons with disabilities, persons with diverse sexual identities/gender expression, and people with lived experience of mental health concerns and/or incarceration.

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